Support
Support Page
Welcome to the Double W Fragrances Support Page! We’re here to help you with any questions or concerns you may have about our products or services. Please refer to the sections below for assistance.
Contact Us
If you need assistance or have specific inquiries, feel free to reach out to us:
- Email: support@wwfragrances.com
- Response Time: We aim to respond to all inquiries within 1-2 business days.
Frequently Asked Questions (FAQs)
1. How do I place an order?
To place an order, browse our website, select your desired fragrance, and add it to your cart. Proceed to checkout to complete your purchase.
2. What payment methods do you accept?
We accept various payment methods, including credit cards and PayPal. All payment options will be displayed at checkout.
3. How can I track my order?
Once your order has shipped, you will receive a confirmation email containing tracking information. You can use this information to monitor your order's progress.
4. What is your return policy?
You can refer to our Return Policy for detailed information on returning items.
5. Can I change my order after placing it?
If you need to change your order or shipping address, please contact us as soon as possible. While we will do our best to accommodate your request, we cannot guarantee changes due to processing times.
Customer Support Hours
- Monday to Friday: 9 AM – 5 PM (EST)
- Saturday and Sunday: Closed
We appreciate your business and are here to ensure you have the best experience with Double W Fragrances. If you have any other questions, please don’t hesitate to reach out!
Feel free to adjust any sections or add more FAQs as necessary! Let me know if you need anything else.